Welcome to Constantia Care
Our Aim
Constantia Care is committed to providing our clients and their families the highest quality live in care and support in your own home; 24 hours a day, 365 days a year.
Regulated by the Care Quality Commission, we take our responsibility towards our clients extremely seriously. Constantia Care is and committed to providing the highest quality service.
Constantia Care adopts a holistic approach to Live-In care for supporting our clients. Our care plans focus on client’s interests and preferred lifestyle, whilst ensuring safety and well being. We seek to provide choice, enabling our clients to live the life they choose.
Communication
We feel that open and honest communication is essential to giving the level of service we feel our clients deserve and is essential to running a competent and reliable live-in care service.
Every client has a Care Coordinater assigned to them. The role of the Care Coordinator is to liaise and collate information from each of our carers. They make continual ongoing care assessments and as family you will form part of any decisions taken going forward, as to will the person being cared for.
Constantia Care Core Values
There are Eights Core Values Fundamental to our Philosophy:
- Privacy - Ensuring service users have the right to be left alone and undisturbed whenever they wish, and where possible to manage their own affairs
- Choice - Ensuring service users get the right help and support which enables them to make choices and express preferences.
- Dignity - Understanding the service users’ needs and treating them with respect, valuing each person as an individual.
- Rights - Ensuring all basic human rights are respected and protecting our service users against discrimination.
- Independence - Assisting service users to take measured risk, to make their own decisions and ultimately act for themselves where capacity allows.
- Inclusion - Enabling our service users to remain as valued citizens within their local communities and maintain friendships.
- Fulfillment - Enabling service users, where possible, to realise their own aims and helping them to achieve their goal in all aspects of their daily living.
- Enablement - Supporting clients to retain their current level of independence to protect dignity and self-esteem.
What We Can Do For You
Constantia Care prides itself on the quality of live-in care offered. This includes assistance with general tasks such as; personal care, cooking, light housework, shopping and other similar domestic chores. We believe these are key components of enabling the client to remain in the security and comfort of their own home for longer.
Live In Care in Your Home
Our holistic approach to live-in care recognises the individuality of each person and the uniqueness and diversity of their history, preferences & abilities. Reflecting this, the person centered care plan that we will compile with you will focus as much on your preferred lifestyle as it will on the personal care and support you require to remain in your home.
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