Office Support

Constantia Care prides itself on being contactable 24 hours a day, 7 days a week.

We understand that life is not always predictable and when dealing with people we need to be readily available to them whenever that might be.

Each client, their advocate, and carer in a placement is assigned a dedicated Care Coordinator who is contactable during office hours (9 am – 5 pm Monday to Friday) on 020 7624 9966.

To ensure that we can assist with any emergency queries outside of our office hours we always have three dedicated on-call members of staff who will be able to assist you at all times.

Here to help 24 hours a day, contact us on 0207 624 9966

The Role of a Care Co-Ordinator

cropped-cc-512-x-512.png


Liaise with clients and carers on an ongoing basis

cropped-cc-512-x-512.png

Daily updates are sent through to the care coordinators to input into our mainframe, so that at any time we remain current with our clients’ needs

cropped-cc-512-x-512.png


Provide telephone support on a daily basis

cropped-cc-512-x-512.png


Arrange any holiday or sick cover that is required

cropped-cc-512-x-512.png


Informing the client and or family of any changes coming up and how this will translate to the care provided

cropped-cc-512-x-512.png

Perform 10-12 week spot checks, informing the client / family they are coming in advance to ensure this is convenient

cropped-cc-512-x-512.png

Update care plans and risk assessments as required and review plan of care at the spot check

Contact Us

Constantia Care Ltd

Building 3

North London Business Park

Oakleigh Road South

New Southgate

N11 1NP

info@constantiacare.co.uk

0207 624 9966

Scroll to Top
Call Now ButtonCall Now